Get all the questions to your most frequently asked questions about Found, consignment, resale, and more.
What is consignment? Why should I consign?
Everyone has items in their closet that just aren’t appropriate for thrift donation. Bring those goods to us and make a little money for yourself. Consignment is resale. Your items are yours until they sell. When they do you get 40% of the final sale price. (Luxury items can net even more!) Every handbag and luxury item is carefully screened and authenticated before going to the sales floor. Contact us for authentication information.
Why shop consignment?
Consignment shopping is savvy. You’re shopping brands that you might not normally find locally here in St. John’s. As well, you’re getting new or very gently-loved designer and better brand clothing at a fraction of the original retail price. Our goal at Found is to help women build vibrant wardrobes with a smaller carbon footprint.
Why not sell online?
Are appointments needed at Found?
We have changed our consignment process due to Covid-19. Its still really simple to consigne with us at Found but now require appointments for "Contactless Consignment".
How do you price items? What about luxury goods?
Why were some of my items declined?
Generally, we will say “no thank you” to certain items, typically brands that aren’t selling for us. Please understand that if we decline an item it is a business decision not personal. We decline items that need cleaning or are damaged. Sometimes we miss spots, damages or flaws and will note them on your account for you to pick up or opt to have the items disposed/donated if appropriate.
When do I get paid?
You get paid when your item sells. Please call, message on Facebook, or email ahead, and we’ll have a check ready for you. Please allow 24 hours. Alternatively, you can use your account balance for purchases at Found. Consignors have access to Found’s inventory system to check their accounts and can see their sales in real time. If it sells in one day you can have your cheque the same day! Pretty cool.